Billing Terms and Conditions

Welcome to NOXA SAFE!
These Billing Terms and Conditions explain how NOXA SAFE ("we," "our," "us") handles orders and payments. By placing an order with us, you agree to the terms outlined below.

1. Payment Methods

We accept the following secure payment methods:

PayPal
Visa
Mastercard
Maestro
American Express
Apple Pay
Google Pay
iDEAL
Bancontact

2. Billing Information

You agree to provide accurate, complete, and up-to-date billing details for all purchases made through our website.
Please ensure that your email address and payment method are current so that we can process your transaction and contact you if needed.

3. Order Confirmation and Invoicing

Order Confirmation: Once your order is placed, you will receive a confirmation email with the items ordered, selected shipping method, and billing summary. This email serves as your digital receipt.
Invoice: A full invoice will be included with your shipment, outlining all charges, discounts (if applicable), and shipping fees.

4. Payment Processing

Authorization: By submitting your payment information, you authorize us to charge the full amount to your chosen payment method. All transactions are subject to authorization and security verification.
Failed Transactions: If your payment fails or is declined, we will inform you via email. You must then provide an alternative payment method to complete the purchase.

5. Disputes and Chargebacks

Dispute Resolution: If there is an issue with your order, please contact us at info@noxa-safe.com. We are committed to resolving any concerns quickly and fairly.
Chargebacks: All chargebacks will be thoroughly reviewed. If found to be unauthorized or unjustified, you may be held responsible for the chargeback amount and any associated fees.

6. Contact Information

Luk Ventures – NOXA SAFE
Boswinde 62
2496 WD The Hague
The Netherlands

Email: info@noxa-safe.com
Customer Service Hours: Monday to Friday, 9:00 – 17:00 CET
We aim to respond within 1–2 business days.